These terms govern your access to and use of heartsofhope.org.au and any related sub-domains operated by Hearts of Hope Foundation. They apply alongside our Privacy Policy, Donation Terms, Refund Policy, Complaints Policy, and Whistleblower Policy.
By accessing or using this website, you accept these Terms of Use. If you do not accept them, please do not use the website. Your continued use after any update to these terms constitutes acceptance of the updated terms.
The website is operated by Islamic Aid Worldwide Project Ltd, ABN 68 686 194 034, trading as Hearts of Hope Foundation. References to “the Foundation”, “we”, “us”, and “our” mean Islamic Aid Worldwide Project Ltd.
You may access the website to read about our work, make a donation, submit a partnership enquiry, contact us, and use other functionality made available to you. You agree not to:
All content on this website including the Hearts of Hope name, the brand mark, the “TCG for Good” mark, photographs, illustrations, the design and layout of the site, written content, and source code is owned by, or licensed to, Islamic Aid Worldwide Project Ltd, and is protected by copyright, trade-mark, and other applicable laws.
You may view, download, and print pages of the website for your personal, non-commercial use, and to share links and short excerpts with attribution. Any other use including reproduction, distribution, modification, transmission, or commercial exploitation requires our prior written permission.
Some assets on the website are provided by third parties under licence. Where this is the case, the third party retains its rights, and your use of those assets is subject to the third party's licence terms.
Where you submit information to us through the website for example, by completing a contact form, a partnership enquiry, or a donation message you grant us a non-exclusive, worldwide, royalty-free licence to use that information for the purpose of operating the website, communicating with you, and delivering our charitable programs.
You retain ownership of the content you submit. You are responsible for ensuring that your submission is accurate, that it does not infringe anyone else's rights, and that it does not contain unlawful, defamatory, or harassing material. We may decline to publish or act on any submission at our discretion.
Personal information you submit is also handled under our Privacy Policy.
The website and its content are provided “as is” and “as available”. To the maximum extent permitted by law, we do not warrant that the website will be available without interruption, that it will be free of errors or defects, that defects will be corrected, or that the website is free of viruses or other harmful components.
Information published on the website is provided in good faith for general information purposes. It is not legal, financial, tax, or other professional advice. You should obtain your own professional advice before acting on any information on the website. We accept no responsibility for any loss arising from reliance on information on the website except as set out in this document or as required by non-excludable consumer guarantees (see § 07).
To the maximum extent permitted by law, we exclude all liability for any direct, indirect, incidental, special, or consequential loss or damage arising from or in connection with your use of the website, including loss of data, loss of profits, loss of revenue, or business interruption, whether the claim is in contract, tort (including negligence), under statute, or otherwise.
Where our liability cannot be excluded by law, our total liability is limited, at our option, to (a) re-supplying the relevant service, or (b) paying the cost of having the relevant service re-supplied.
Nothing in these terms limits or excludes any liability that cannot lawfully be limited or excluded including the consumer guarantees set out in the Australian Consumer Law (see next section).
The Australian Consumer Law, set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth), provides certain consumer guarantees that cannot be excluded, restricted, or modified by these terms. In particular:
For specific information about goods sold through our shop or trading-card initiatives, please see our Refund Policy.
The website may contain links to websites, content, or services operated by third parties (for example, the ACNC public register, the ATO, Crime Stoppers, the OAIC, payment processors, social-media platforms). We provide these links for convenience only. We do not endorse, control, or take responsibility for the content, privacy practices, or availability of third-party sites. Your use of those sites is at your own risk and is governed by the third party's own terms.
The following separate documents apply to specific interactions with us:
To the maximum extent permitted by law, you indemnify and hold harmless the Foundation (and its directors, officers, employees, volunteers, contractors, and agents) against any loss, liability, claim, demand, damages, cost, or expense (including reasonable legal costs) arising from or in connection with:
This indemnity does not apply to the extent that the loss or liability is caused by our own negligence, wilful misconduct, or breach of these terms.
These terms are governed by the laws in force in Queensland, Australia. You and we each submit to the non-exclusive jurisdiction of the courts of Queensland and the Commonwealth of Australia and any courts that may hear appeals from those courts.
We may amend these terms from time to time. The current version is the version posted on this page, with the effective date shown at the top. Material changes will be flagged on this page for at least 30 days. If you continue to use the website after a change takes effect, you accept the updated terms.
We may also discontinue or vary features of the website without notice. We will not be liable to you or to any third party for any modification, suspension, or discontinuance of any feature.
For any question about these terms, contact us at admin@heartsofhope.org.au or by mail at 119 Telegraph Road, Bald Hills QLD 4036, Australia.
Email us about anything on this page terms questions, take-down requests, or to clarify how a particular feature of the site is governed.